Children hungry; sick restaurateur pleads for help

At 09:33 this morning (GMT+8), from the rural town of Kalayaan in the Philippines, Tina sent me an SMS text: "Bern, how are you? I'm not OK, I lay on bed, have fever tonsilitis, eatery close[d]; don't have capital coz payday [of credit customers] will be Thursday. Kids was hunger. Don't have yet skol [school] supply; please help."

After a 23-minute delay I finally responded: "This is distressing for me also, Tina. I'm greatly stressed financially and emotionally. I'm so sorry I don't have an answer for you now. I really need to think."

The interchange continued until 10:22:

Tina: I just serve noodles for d kids dis morning, they are asking for rice and ulam [meat and vegetables], specially Ken-Ken, Little Bern, Zedric, Kian and Renzed asking for milk. What should I do? I don't have money to buy, I'm so sorry.

Bern: I wrestle with those problems in my head but most regrettably don't have answers now. This is a crisis for me also.

Tina: I'm worried coz I'm sick, I have training tomorrow, I have prescription but I don't have money to buy medicine, d most important to me was d food for d kids and school supply . . .

Bern: I understand. I'm making this crisis known to others but don't really expect help. I don't know what else I can do.

In the afternoon Tina texted me again: "Bern, I'm very sorry to tell you, it's 3 p.m. right now, d kids was crying asking for food, dey just eat noodles in breakfast, not yet lunch, we did not eat since dis a.m., pls help us."

The time was actually 3:48 p.m.; or 5:48 in Brisbane, Australia.

"I'm so sorry, Tina", I replied. "I'm deeply in debt. Even if I had money to send, the money change offices are closed now. This distresses me but I must tell you straight."

The situation is disturbing and distressing not only for the extended family with 7 children, but also for myself. It's probably the first time ever that I've offered them no hope whatsoever.

Plea for help repeated

At 10:50 this morning, Philippine time, Tina sent me several more text messages.

She apologised for giving me a problem, but said:

• The toddler Kian really needs an ECHO test so he can have the exact medicine to take;
• To keep the eatery going, she has purchased food in the market on credit [but this debt will very soon need to be repaid];
• The 5 kids enrolled for school classes starting June 1 don't have the necessary equipment yet. (Presumably the family want to purchase material for uniforms, among other things, and need time to have the uniforms made before school starts).

"I'm sorry, Tina, I've gone beyond all limits and must try to survive myself", I responded. "But please advise Kian's physical condition now. Is he getting enough air?"

"That's what I'm worried about", Tina said. Kian had received oxygen treatment for two days in hospital, but now, at home without it, "his skin color [is] getting back to dark". That is why the doctor had asked for an Echo test result as soon as possible. It really should have been done while Kian was an in-patient last Sunday, but the family didn't have the money for that.

"It sounds as if he improved in hospital but is becoming cyanotic* again", I said, at 11:14 a.m. "I wish some charity would pay the fee. A politician helped a bit once, didn't he?"

There was no further message.

I don't why Tina remains silent. It may be that she has insufficient prepaid mobile credit load to continue sending messages; or that she's in class at the food technology course mandated by governments; or that she's busy trying to keep the roadside cafe going; or looking after children.

* cyanotic: showing cyanosis (bluish discoloration of the skin and mucous membranes due to not enough oxygen in the blood).

Plea for help

At 2:27 this morning, Tina sent me a text from the rural town of Kalayaan in the Philippines.

Tina could not sleep because the extended household in which she lives has many problems.

For the school year about to begin, supplies are needed for 5 children, at a cost 1,000 pesos each, for a total of 5,000 pesos.

A cardiologist has ordered an echocardiographic heart examination for Tina's asthmatic nephew Kian, 18 months old, who has breathing difficulties; but the family has no money to pay the 2,500 peso fee.

Last Tuesday the family removed Kian from the hospital where he had been receiving oxygen treatment. They could no longer afford his upkeep there. Oxygen is unavailable at home.

The roadside diner selling meals which Tina and the family have been striving mightily to maintain needs 2,000 pesos for the immediate purchase of stock to continue.

Tina didn't know what to do and said "Please help."

Tina also enquired how I was and hoped I was OK.

The arriving message roused me from a fitful sleep. It was depressing and I had little chance of sleeping properly afterwards. Not knowing what to do, I took a tablet to help me relax and did nothing.

Finally, at 08:14, Philippine time, I texted Tina: "It was distressing to receive your text in the early hours this morning. I'm in debt. I didn't know about school expenses. I wonder how Kian is now."

There has been no reply.

Sick toddler needs heart examined; funds unavailable

Between 06:46 and 06:57 (GMT+8) this morning, Tina sent text messages to my mobile phone and home computer. She was worried, having previously sent texts which I had not received.

The condition of Tina's asthmatic nephew Kian, 18 months old, had improved as a result of his receiving oxygen treatment during his two-day stay in the private Malaya Doctors Hospital in Santa Cruz, Laguna. He had been referred from the local government hospital because it lacked a heart specialist.

The cardiologist had wanted the boy to remain in hospital and undergo an echocardiographic examination "to find the diagnosis." The family could no longer afford to keep him there, however, so [with funds from me] they had paid the hospital bill of 4,500 pesos and taken him home.

The study would have cost an additional 2,500 pesos.

I replied requesting clarification.

I also expressed my distress that there was still no diagnosis and alarm at the prospect of immediate further expense which I also could not afford.

"Many times I've begged Filipinos to register with [the charitable websites] betterplace.org and kiva.org but that has not happened", I said.

There was no response from Tina. Probably she was extremely busy helping to prepare breakfast for the extended family and perhaps customers, and preparing to leave for the food technology training course she was required to attend.

Almost half an hour later I said "Tina, I would appreciate a response if you're not too busy and have enough credit load"; but I did not hear from her again.

It remains to be seen how Kian will fare at home without oxygen equipment to remedy his breathing difficulties and without a final diagnosis.

Picture: Wikipedia

Dog-bite victim receives another anti-rabies injection

Lin-Lin's health and appetite improve but costs remain a severe problem

SMS texting session via Yahoo Messenger from 13:52 to 14:34, Philippine time

At 13:52 today, Philippine time, Jason texted me that his daughter Lin-Lin had received an [anti-rabies] injection at the Laguna Provincial Hospital and was scheduled to receive another two, the next at 1 p.m. on Wednesday, May 13.

He was very concerned about the cost: 1,700 pesos for each injection.

"News about the cost alarms me greatly," I responded. "I prefer not to think about it now."

I hoped Lin-Lin wasn't too upset by the injection and was OK.

"She's OK now, Bern, happy and energetic", Jason replied; "she [has] improved now but she needs 2 more injections."

I'm here now in Jollibee," he added, "but [after] every inject[ion] she [is] requesting me to eat [at] Jollibee."

The dialogue continued:

Bern: I'm very glad to hear Lin-Lin has improved. I understand that she needs more injections. I hope you've improved [in health] too.

Jason: I'm OK, Bern, happy; specially Lin-Lin, she eat Jollibee. Thank you; you're always there for me, to support [us]. Thank you very much Bern.

Bern: I'm very glad of that [happiness] Jason. I'm aware of added expenses on Wednesday but don't want to think about it too much right now.

Jason: Thank you Bern. God bless. Love, Jason and family.

Father goes without food for 2 or 3 days at a time

Rabies treatment for daughter scheduled to continue; asthmatic boy, 18 months old, lacks oxygen

Chat session with Jason using Yahoo Messenger from an Internet cafe, 17:01 to 18:29, Philippine time

To my surprise, Jason greeted me online this afternoon, thanking me for the money he had received at 9:30 a.m.

We discussed mainly

• Jason's health;
• the health of his daughter Lin-Lin;
• confusion about Jason's nephew, Kian, and Tina's nephew, also named Kian,
• the latter's health crisis, the paternal obligations of Kian's father, and his income;
• the prices of cell phone calls and text messages;
• Internet cafe computer usage; and
• Jason's wish to see me via web cam.

After exchanging pleasantries I mentioned Jason's online picture gallery (dating from 2008 when he was employed in an Internet cafe) and various matters including Lin-Lin's medical appointment next day.

I trusted they would have no problems keeping the appointment and Jason hoped that would be so. "Please try to learn all you can from the doctor tomorrow," I said. "Don't be too shy to ask questions! And ask about your own health, too, if you have a chance! Explain that you've been under great stress!"

Jason's health

Towards the end of the interchange, discussion of Jason's health produced cryptic but distressing revelations. Despite concern for his privacy, I relate them here:

Jason: Bern, tomorrow I think I need to [have a] check-up too b-coz I'm anemic and can't eat many.

Bern: Yes, I'm not at all surprised. I hope you do get checked.

Jason: I have ulcer Bern.

Bern: Ulcer? Where? You need to get that treated! I hope the same doctor can treat you and Lin-Lin in the same consultation.

Jason: I can't say in English Bern: in my sikmura, in Tagalog.

Bern: Well just make sure you tell the doctor.
. . .

Jason: I get that [ulcer] Bern when I'm no eat, no food.

Bern: Oh. That's understandable.

Jason: No eat in 2 to 3 days.

Bern: But when was the last time that happened? And how often has it been happening?

Jason: No food in 2 to 3 days.

Bern: You really need to tell the doctor that. Have you been eating recently?

Jason: I think Bern it's time to [make it] know[n to] the doctor: and need to check-up.

Bern: Yes, certainly, you must tell him everything!

Jason: I keep that a month ago; I think [it lasted] 4 to 6 month[s]. I can't tell anyone Bern, only [to] you can [I] say that.

. . .

Jason: Bern sorry for sharing this to you; don't think about me.

Bern: There's no need to apologise! I appreciate that have shared it: but please share it with the doctor too.

Jason: Thank you Bern.

Lin-Lin's health

Bern: How is Lin-Lin now?

Jason: She's improved; she can play now, and eat more; tomorrow she['s] requesting me again to eat Jollibee, and buy sleeper [slippers; i.e. casual footwear].

Bern: I'm glad to hear she's improved. I hope you can afford Jollibee and slippers. I see Jollibee and McDonalds are offering half-size servings of rice now, because of the shortage.

Jason: I think I budget the money for that and for the food.

Bern: I trust you to budget wisely. I'm almost certain that more ant-rabies injections will be required, perhaps a month from now. . . . I need to check that.

Jason: Thank you for that, Bern, please. . . She need more 3 anti-rabies, not anti-tetanus.

Bern: I see. That's what I would have anticipated. I suppose at least the anti-rabies prophylaxis is a good insurance for the future, even though it's unpleasant for Lin-Lin.

Jason: Yes, Bern, I clarify that tomorrow.

Bern: Good.

Confusion about Jason's nephew, Kian, Tina's nephew, also named Kian; and the latter's health crisis

Jason: May I ask, Bern, about Tina's saying Kian [was] in hospital yesterday?

Bern: There was confusion! She was referring to Liza's son, 18 months old, suffering from asthma and fever. Tina said he was suffering severely from lack of oxygen.

Jason: Oh, but she said Kian [Jason's sister Anagel also has a son named Kian].

Bern: That's his name, isn't it?

Jason: I don't know his name Bern.

Bern: Tina was worried that without a nebulizer and medication he might not survive the night. He was having severe breathing difficulties.

Jason: But Bern, Liza's husband work in Kalayaan also: in NPC [the National Power Corporation].

Bern: I wish I knew more about that. From what I hear, the workers are all very poorly paid.

Jason: I don't know . . . but in my opinion his father [has an] obligation.

Bern: I think many Filipino fathers are unable to meet their obligations.

Tina and Liza signed Kian out of the hospital. They had to sign a waiver, saying they would take responsibility if something went really wrong with Kian.

Tina said the one nebulizer in the hospital was being shared by several patients so they would have to wait for that one. The doctor wrote a prescription for them to buy one, plus medications.

But they had no money to buy those things, so Kian had difficulty breathing.

I trust Kian's health has improved today. It was a bit better last night [after I sent money for medications] but I need to check again.

Cell phone talk and text prices

Jason said he would text me tomorrow. I thanked him, saying I was sure to be online some time the next day: a text via Yahoo would be cheaper.

Yes, said Jason, only 2 pesos and 50 centavos. The price of a text to my cellphone, however, would be "30 pesos [for] one text only. "

I was shocked. "I was thinking about 12 or 15 pesos! Maybe the price has risen. That's close to one Australian dollar!"

The cost would be 15 pesos, Jason replied, "if your message is short."

"The telco Optus has greatly increased the price of phone calls," I said, "so I've cut down greatly on my cellphone calls to the Philippines."

Jason thought that cellular phone calls within the Philippines cost 60 pesos for 5 minutes.

I thought "That explains why Filipinos use many text messages instead."

We agreed that it would be much better to text each other via Yahoo.

Internet prices

Bern: I read online that Internet cafe prices have become quite cheap, at least in some places, because of the competition.

Jason: Yes, Bern, also here in Pagsanjan.

Bern: Cheap Internet prices are good for customers, like you, but not so good for the workers in the cafes!

Jason: Yes.

Bern: Maybe if you start working in an Internet cafe again, you'd like to see the prices higher! So you can get better wages!

Web cam

Jason: Bern you have cam in your computer? I want to see you; I miss you very much; long time ago can't see.

Bern: Oh, I have one [web cam], but it's not attached! And now I've found the software CD for it! So I should be able to have it running next time you come online! I won't try to install it immediately, but I will do so very soon.

Jason: Yes Bern please . . . I'm very happy for that.

Bern: I'm not much to look at.

Jason: It's OK Bern; the important [thing is that] I saw you.

Bern: OK, so I'll get the camera installed and figure out how to operate it.

Jason: Put the disc [in] Bern and then choose the same [model]; what cam you have; and then install it.

Bern: Yes, but I prefer not to do it immediately. My old computer is likely to become overloaded.

Jason: Yes, I think next time Bern. I have no time.

Farewell

"Bern, thank you again, in time,' Jason said; "God bless you Bern; love, Jason and family. Bye for now Bern; miss you."

"Good night Jason," I replied, "and best wishes to you and all your family!"

Tina pleads without success for money to expand business and pay electricity bill

At 7:29 this morning, Philippine time, Tina sent me a cellphone text message saying she did not have to attend vocational training (mandated by governments) today because it's Labor Day. She was staying at her shop-house "to face the problems of the eatery."

According to Tina's sister Liza, a group of 10 or 15 persons had asked, yesterday, to be permanent customers. Tina needed my advice.

I responded with thanks for the news, adding that I'd be at home again about an hour later and able to text her via the Yahoo Messenger program [at much lower cost].

At 8:49 I texted again: "Hi Tina. It's good to hear that 10 or 15 people want to be permanent customers but I fear they'll want credit. That's a real problem, I think."

The message session that ensued, extremely stressful for both of us, was spread over 2 1/2 hours.

The good news was that the new customers would pay cash.

The diner staff would need to have two meals prepared early for them, however, always on time: breakfast at 6 a.m. and lunch at 11. Dinner would need to be ready at 6 p.m.

"The problem is, I don't have enough capital."

Although the lack of finance was predictable, I responded with alarm: "Oh! The problem for me is that I don't have any capital at all, I'm deeply in debt! That's one reason I've been urging people for a long time to register, if at all possible, with www.kiva.org and www.betterplace.org, ASAP."

The prospective customers were construction workers, Tina said, working with cables. They liked the food Liza was cooking and it was cheaper than elsewhere. Tina's "Bernadeth-Joe Eatery" was charging 25 pesos for a serving of food whereas competitors were charging 30. The cablers were waiting for Tina's answer at lunch time, to see if she would agree with their proposal.

The lack of immediate capital was the great problem. I asked: "Have you estimated how much extra you need?"

I also added that a friend had kept insisting to me that Tina should raise her prices. "Considering the very long hours and hard efforts you and your staff expend," I said, "you really need to make a reasonable % profit. Please do try to calculate that."

Instead of responding directly, Tina outlined staffing arrangements: she would need to wake up early, herself, at 3 a.m., then (after she had been shopping in the market) her sister Liza would be in charge of the cooking, with the help of their co-worker Josephine. The other sister, Laurice, would care for the 7 kids, with the help of Tina and Liza's mother.

I said "It's going to be an even longer day for you, with insufficient rest and greater strain on your health."

"No problem, Bern," Tina responded. "I can make it, for the sake of the kids; also I can have time management with the help of my family."

She added that "my problem really is capital"; to which I replied that "I really do worry about capital too."

Tina had been enjoying herself in the business training; it was useful and she was learning a lot.

She had been encouraging her classmates to eat in the Bernadeth-Joe Eatery at lunch time. "But I'm sad coz when we arrive at 12, no leaf food [left]. Coz lack of stock, get already by d [power station security] guards" (who are also customers).

The news that for the second time Tina had been embarrassed upon arrival with her classmates at lunch time to find most of the food already eaten was alarming to me. "Oh, my God!" I replied. "The problems continue! What am I to do? I did so urge you to register for a business loan from kiva.org or help from betterplace. I really do wish my Filipino friends would make strong efforts to do that. I really wonder why they seem reluctant. Are the difficulties too great?"

Instead of responding to this, at 10:23 a.m. Tina came straight to the point: "I need additional 1 sack rice, cost 2K, [plus] 1,500 [for] every meal, so 6,500 total, my problem to my elec[tricity] 2,500, due date May 6, Wed[nesday]. Sorry about this."

The dialogue continued as follows:

Bern (10:26): Oh, my God! Calculations need to be made and money set aside daily for the electricity bill. Your income must cover that. Are you saying you need 6,500 + 2,500? Nightmares!

Tina (10:34): Yes, Bern, you're right: that [is] da total, 9,000, sorry.

Bern (10:40): I just don't know what to say. I am stunned. Will this nightmare never end? You really need to compare total buying prices and selling prices and include labour [in your calculations].

Tina (10:45): I'm starting to make an order of ulam 30 pesos per order, like other eatery did! I'm try[ing] my best to get low price of stock in d market, that [is] why I do [it] early in d morning.

Bern (10:48): I understand. Hard as it may be, I think you need some account records too, including the cost of everything, even jeepney rides, etc, also total income.

Tina (11:04): Bern, sorry to tell you, I need your advice and decision, coz it's 11 a.m. right now, any time dey will be here, asking their request. I will do d record of expenses and income.

Bern (11:06): I'm all too conscious of that. My debt is far too high, I don't know how I'm ever going to get out of it.

Bern (11:09): I'm so sorry Tina, but with great sadness, I really think the answer must be no. As my banker and doctor have been warning me, I should not continue.

Tina (11:10): I'm hoping that if I can support d demands of orders, in cash, we can survive every expenses for d kids, and save some money.

Bern (11:12): What worries me is that in all the time I've been helping, it's never happened yet. And my debt keeps increasing. I must start repaying them.

Tina (11:25): Right now, if 10 to 15 person came I can serve, almost 15 guards already get their foods in credit, I understand your situation, please help me too, I just want to survive coz of d kids. The adult[s] work hard to help me.

Bern (11:26): I'm still wondering how on earth I can survive.

That was the end of our messaging session. Two and a half hours later, however, in a last-ditch effort, Tina sent a text to my mobile phone:

Tina (14:04*): Gud p.m., I understand your situation, but dis is my chance to have cash customer[s]; they will start to eat breakfast tomorrow a.m.; pls help me, for d sake of my family and child.

I did not respond. The situation left me deeply perturbed, however, and still wrestling with the decision.

* Philippine time, GMT+8.